917 N. Solar Dr.
Vail, AZ 85641
(520)609-7704
E-Mail: jrowens@GhiaPet.com

J. Randall Owens

Profile

Network administrator with a focus on WANs, administration and security of servers and routers, and implementation of secure scripts and CGI/SQL interfaces.
Enthusiastic and fast learner continuously expanding his skills set to meet new challenges and complete the tasks presented (e.g., if you need someone to learn a new programming language in a week to solve a problem, I'm the person you want).
Systematic and analytical mind. Always mindful of the big picture, taking a holistic view wherever possible. Meticulous and thorough with a focus on the problem at hand. Expert troubleshooter and problem solver with a knack for finding a root cause.

Solid understanding of administration and use of Linux & other UNIX clones, Windows 3.1-XP; Cisco IOS, Juniper JUNOS, Redback AOS, Netopia, Speedstream, Flowpoint, & Ascend routers & networking equipment.
Familiar with TCP/IP networking at many levels, UDP, ICMP, ATM, PPP, Ethernet, ISDN, DS-1 (T-1) connections, RIP, OSPF, Radius, DHCP, NAT, port forwarding, packet filtering firewalling, VPN.
SMTP, HTTP, DNS, POP, IMAP, SMB/CIFS, NFS, SQL, SNMP, FTP, SSH, NTP
Expert with Perl (CLI, CGI, & Tk; SQL, router configuration), familiar with PHP, some C; Apache Web Server, Bind 9, Sendmail 8, MySQL 5; EMACS, WordPerfect, MS Office, Photoshop, GIMP.
Assembly & configuration of hardware components into a working computer system, server, router, or firewall.

Milwaukee, WI/Vail, AZ

Sole Proprietor, Network Support
March 2004 to present

2120 S. Calhoun Rd.
New Berlin, WI

HiCap WAN Administrator & Technical Support; DSL Support Supervisor
August 1, 1999 to March, 2001

Administrative & Technical Support of T1 lines, dedicated ISDN, dedicated modem, & DSL.
Assisted customers setting up WAN, LAN, DNS, SMTP, other services.
Configured & installed customer premises routers, provider side interfaces, & servers.
Supervised DSL support department through 6 DSL providers for 7 states.
Conceived and created redbackconf Perl tools in CLI, Tk(GUI), & CGI with SQL for setup & maintenance of DSL configurations & profiles.
Made improvements to account administrative SQL/CGI interface, maintained SQL database.

11515 W. Carmen Ave.
Milwaukee, WI 53225

Computer Assembler
December, 1998 to January, 1999

1919 E. Grange Ave.
Milwaukee, WI 53207

Senior Airman, Aircraft Hydraulics Technician
July 26, 1996 to July, 2000

Served overseas in Germany & England in support of Kosovo operations.
Completed Aircraft Pneudraulics Systems Apprentice Course, Seasoning Training, & Covey Leadership Course.
2 Letters of Commendation in Technical School; earned Medal of Merit.

240 W. Wisconsin Ave.
Milwaukee, WI 53203

Polisher/Jeweler & Maintenance
May 10, 1993 to August 16, 1995